We are confident that our products are intended to make your life a lot more comfortable and soothing. We stand by our products firmly and take every safety measure, quality, standard into account before delivering an item. Dr. Sebi Journal is committed to offering you 100% satisfaction. We offer easy returns to our customers. Customer satisfaction is what we work for and if you are unsatisfied, we want to correct the problem forthwith. If you are dissatisfied with any of our products, you can return it back to us by shipping or in person.
We Accept Returns Within 15 Days of Original Delivery Date Under The Below Condition
Return requests made beyond 15 days of the original delivery date will be nulled and voided. Once we receive our product/s, we will initiate the processing of your refund. Please allow us 7-10 working days to reflect in your credit/debit card statement.
If in case you don’t want to use our products or have changed in mind, you can ask us for a full refund of your money before the product/s is/are shipped. In that case, we offer you a hassle-free refund which will be credited back to your account within 7-10 working days. If the product has already been shipped, and if all the conditions are met in order to be eligible for a refund, give us some time to receive our product/s, and then we will initiate a refund to you. All refunds will be processed to your original form of payment.
Kindly be noted that certain products have certain conditions before we allow you a refund. For Example, if your order includes digital products along with deliverable products, or if you got digital products (such as eBooks, Diet Plan) free of cost to complement the original treatment products, well, in that case, a partial refund will be allowed. We will charge you for the digital product, in this case, ebook charges will be cut down from the dollars you paid us and a partial refund will be allowed.
If you want to apply for a refund, you can contact us at [email protected]